Hearing Aid Repairs in Newcastle
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Maintain Hearing Health
Keeping your hearing aids in good working order is an important part of maintaining your hearing health. Local Hearing Aid Specialists provide hearing aid repairs, maintenance and device troubleshooting services to clients across Newcastle, helping to ensure your devices continue to perform at their best.
Our team offers hands-on support for a range of issues, from routine cleaning and wax guard replacement to more complex repairs and moisture-related faults. We also provide guidance on day-to-day hearing aid care, including cleaning techniques, battery management and safe storage.
If you have any questions about your hearing aids and hearing aid care, please call Local Hearing Aid Specialists on (02) 4023 2055.
Frequently Asked Questions
How often should I have my hearing aids serviced?
Regular servicing helps keep your hearing aids performing at their best. We recommend bringing your devices in for a professional clean approximately once a month, in addition to the day-to-day maintenance routine demonstrated at your fitting appointment.
What should I do if my hearing aids stop working?
Start by checking the battery, remove it, clean the contacts and reinsert. If the issue persists, check for visible wax build-up or moisture damage. If you're unable to resolve the problem using basic troubleshooting steps, contact your hearing clinic to arrange an assessment.
How should I store my hearing aids when I'm not wearing them?
Hearing aids should be stored in a dry, cool place away from direct sunlight and extreme temperatures. Opening the battery compartment overnight helps prevent moisture build-up. A hearing aid dehumidifier or dry storage kit can also help extend the life of your devices.
If you wear rechargeable hearing aids, remember to charge them nightly so you start each day with full power. Keep your charger plugged into the wall overnight, and store it in a safe, dry place away from moisture and heat.
Solving Hearing Problems
Hearing Aid Maintenance
When you have your hearing aids fitted, you will receive several tools to assist with maintenance. These include wax guards, cleaning wire, brush, and wax pick. It’s important that you clean your hearing aids regularly. We will show you how to clean your hearing aids at your fitting.
Quick Fix
If your hearing aids have a distorted sound, please check that you have inserted the battery correctly. Remove the battery, clean the contacts and battery surface, and reinsert. You may also have moisture in your hearing aids, so we suggest you purchase a hearing aid dehumidifier or bring to our clinic so we can put them in our dry chamber.
Hearing Aid Batteries & Battery Rechargers
We recommend that batteries and battery rechargers be stored in a dry place at room temperature. To improve performance, please open the battery compartment when you are not wearing your hearing aids at night (this does not apply to rechargeable hearing aid batteries).
We sell a safer alternative to cotton buds in our store. CleanEars wax removal spray is applied via a non-intrusive spray nozzle to prevent ear plugging. This spray is a 2-in-1 solution that both dissolves impacted cerumen (earwax) and irrigates the ear canal.
Our staff are also trained to remove ear wax in our clinic using microsuction. This technique uses a tiny vacuum which has a gentle vacuum to remove ear wax.
Our staff can advise if you are eligible to make an appointment for ear wax removal.
Tips
- Keep your hearing aids clean by wiping daily with a dry cloth or tissue.
- Remove ear wax as this can cause temporary malfunction.
- Avoid getting your hearing aids wet (for example, wearing them in the shower or heavy rain). If your hearing aids are exposed to moisture or very humid conditions, remove the batteries, and place the hearing aids in a dry storage kit. Never use a hair dryer or microwave oven to attempt to dry them.
- Avoid chemicals such as aftershave lotion, hairspray, oils, and perfume. They contain chemicals which can have detrimental effects on your hearing aids. Always remove your hearing aids before applying these products and allow time for the product to dry before putting your hearing aids back in.
- Avoid extreme temperatures by not exposing your hearing aids to heat such as leaving them in a car on our hot summer days.
- Use hearing aid dryers or crystals to remove moisture (ask us about available products)
- Visit us for a monthly hearing aid clean.
You can also check your hearing aid user manual. Please call us if you are unable to resolve any problems.
For more information on how to clean your hearing aids, please watch the following videos to refresh your skills on hearing aid maintenance and troubleshooting.
